Catering Manager

About the role

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. As a member of the ACE Team, you will support and manage Flik Hospitality Group accounts, providing operational leadership where it is needed most. Based in New York City, you will primarily support locations throughout the Tri-State area, with opportunities to assist non-local Flik accounts requiring up to 25% travel.

Responsibilities

• Lead the planning and execution of catering events, ensuring exceptional service and flawless event delivery.
• Supervise, train, coach, and develop catering associates and temporary staff.
• Oversee event setup, service, breakdown, and post-event follow-up.
• Partner with culinary leadership to develop menus and execute outstanding dining experiences.
• Coordinate staffing, production schedules, equipment, and event logistics.
• Monitor food quality, presentation, sanitation, and service standards.
• Manage labor, food costs, event budgets, and operational performance.
• Build strong client relationships through proactive communication and exceptional hospitality.
• Collaborate with culinary, operations, facilities, and support teams to ensure seamless execution.
• Ensure compliance with all food safety, sanitation, and workplace safety standards.

Requirements

• Minimum of two years of food service or hospitality experience, including one year in a management or supervisory role.
• Catering management experience in corporate dining, restaurants, hotels, conference centers, higher education, healthcare, or similar hospitality environments.
• Strong leadership, organizational, and client relationship management skills.
• Experience managing budgets, labor, food costs, and multiple events simultaneously.
• Knowledge of catering operations, menu planning, food safety, and service excellence.
• Proficiency with Microsoft Office and event management software.
• ServSafe Certification required or obtainable upon hire.

Skills

• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Flexibility to work varying schedules, including occasional evenings, weekends, holidays, and travel assignments.
• Commitment to delivering exceptional hospitality, operational excellence, and memorable client experiences across multiple Flik locations.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$75,000 - $85,000 per year

Schedule

ACE schedules vary weekly based on business needs; most assignments Monday‑Friday with occasional evening, weekend, and holiday work as needed, plus up to 25% travel.