Catering Lead

About the role

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Aid and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Requirements

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.

Qualifications

• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Skills

• Effective communication skills.
• Organizational and time-management skills.
• Basic food safety understanding and practice.

Benefits

• Competitive pay & eligible for team tips.
• Free on-shift meals & unlimited fountain beverages.
• Paid vacation, sick time, and holidays for full-time team members.
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available.
• Career advancement & leadership development opportunities.
• Tuition discounts.
• Perks & rewards for team members.
• Team member assistance program.

Pay

Competitive pay & eligible for team tips.

Schedule

Paid vacation, sick time, and holidays for full-time team members.