Catering Coordinator

About the role

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

Responsibilities

• Provide timely customer service to hotel/resort team
• Aassist with day to day operations of the main office functions and duties
• Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Process, in a timely manner, reports, invoices, bills and associated mail
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
• Open, read, and prepare answers to routine letters
• Locate and attach appropriate files to incoming correspondence requiring replies
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents
• Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
• Document and communicate all guest requests/complaints to appropriate personnel

Requirements

• Passion and enthusiasm for helping others
• Looking to grow a career in Catering/Events
• Collaborative in a team environment
• Loud and communication well
• Demonstrated ability to work with confidential and sensitive information
• Strong attention to detail, while multi-tasking and delivering work on time
• Highest level of trustworthiness and integrity
• Proficient with computers and computer programs, including Microsoft programs

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Ability to work independently and as part of a team
• Basic computer skills, including Microsoft Office

Skills

• Customer Service
• Administrative Support
• Communication
• Attention to Detail
• Confidentiality
• Microsoft Office

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Pay

$21.00 - $24.00 per hour

Schedule

Flexible schedule to accommodate the needs of the position and the hotel/resort

Company Information

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.