Catering - Associate

About the role

Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Oversee quality, product levels and inventory of product. Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively. Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event. Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned. Ability to express knowledge of menus, food presentation, and food service techniques with guest service in mind. Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs). Support placement, movement and storage of rental orders, buffet cards, and catering items. Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions. Maintain a friendly and approachable attitude towards the client, guests, and staff. Communicate clearly and openly with leaders for overall success. Display a sense of urgency at all times. Uphold a professional appearance and mannerism. Maintain a clean, safe, and organized work environment.

Responsibilities

• Oversee quality, product levels and inventory of product.
• Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
• Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event.
• Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned.
• Ability to express knowledge of menus, food presentation, and food service techniques with guest service in mind.
• Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
• Support placement, movement and storage of rental orders, buffet cards, and catering items.
• Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions.
• Maintain a friendly and approachable attitude towards the client, guests, and staff.
• Communicate clearly and openly with leaders for overall success.
• Display a sense of urgency at all times.
• Uphold a professional appearance and mannerism.
• Maintain a clean, safe, and organized work environment.

Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
• Excelled problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Qualifications

• Catering and/or event industry experience a plus.

Skills

• Interpersonal and communication skills.
• Problem solving/decision making skills.
• Flexibility in a fast-paced environment.
• Equipment operation.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs).
• Ability to work varied hours/days, including nights, weekends and holidays.

Benefits

• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Tuition Discount through Partnership College.
• Paid sick leave is provided in accordance with applicable state and local laws.
• Accrual rates, caps, and usage rules vary by location.

Pay

Eligible for overtime pay.

Schedule

Variated hours/days, including nights, weekends and holidays, as needed.