Catering Associate

About the Role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Requirements

• Able to communicate in English
• Ability to communicate with customers, in person and over the phone, professionally and efficiently
• Ability to handle customer interactions in a prompt, courteous, and helpful manner
• Ability to work in a fast-paced environment
• Ability to use common software applications and hardware (e.g., iPad, ToughBook)
• High School Graduate or Equivalent
• 2+ years of experience in the food service industry
• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state
• Food Handler Certificate (FHC)
• Certified Food Safety Manager (CFSM)

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance
• Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$15.31 - $24.49 per hour

Schedule

• Full time
• Day shift

Location

1000 Waterman Way, Tavares, Florida 32778

Physical Requirements

View physical requirements

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse.