Category Merchandising Specialist

About the Role

We’re seeking a Category Merchandising Specialist to help bring horizontal business strategies to life across a dynamic, multi‑category marketplace. This role combines strong merchandising instincts, operational excellence, and data‑informed decision‑making to create compelling experiences that help customers discover unique and relevant products. The specialist will support one or more horizontal businesses spanning multiple categories, customer missions, or inventory segments, working closely with Senior Category Leads to execute established strategies through inventory curation, content development, performance reporting, and cross‑functional coordination. The ideal candidate will develop a deep understanding of the businesses they support—including their audiences, inventory, performance, seasonal rhythms, and competitive landscape—and use that knowledge to deliver high‑quality customer experiences. This is a hands‑on role for a strong operator and merchant who enjoys translating strategy into action, managing multiple workstreams, maintaining a high bar for accuracy and quality, and adapting as merchandising tools, processes, and priorities evolve.

Responsibilities

• Execute Business Strategies: Translate strategic direction and customer insights into clear merchandising deliverables such as collections, landing pages, content modules, and marketing assets; support seasonal, evergreen, and real‑time programming by sourcing inventory, building experiences, refreshing content, and coordinating launches; identify relevant inventory, trends, sellers, and cultural moments that align with business priorities.
• Deliver Merchandising Excellence: Curate differentiated, high‑quality inventory that reflects the marketplace’s unique strengths; build and maintain experiences ranging from highly curated landing pages to algorithmically driven collections; apply strong editorial and visual judgment across onsite and marketing touchpoints; support category storytelling through collection development, seller spotlights, inventory augmentation, and campaign content; ensure experiences authentically represent the breadth and diversity of the marketplace.
• Support Performance & Optimization: Monitor business, collection, and listing performance using established reporting and success metrics; surface trends, risks, inventory gaps, and execution opportunities to Senior Category Leads; gather results, document learnings, and identify potential optimizations; use performance data and customer signals to inform inventory selection, content refreshes, and day‑to‑day decisions; develop understanding of key sellers and support seller outreach and feedback synthesis; make recommendations for programming improvements within established strategies.
• Drive Operational Excellence: Build, publish, and quality‑check merchandising experiences using content management and merchandising platforms; manage deliverables against briefs, calendars, and launch timelines; maintain accurate documentation and communicate progress, risks, and dependencies; coordinate inputs, feedback, and approvals across Merchandising, Marketing, Brand, Creative, Product, and other cross‑functional partners; learn and adapt to emerging tools and processes for scalable, dynamic, personalized merchandising; contribute to broader team priorities and support new executional needs as they arise.

Requirements

• 2–4 years of experience in merchandising, e‑commerce, content programming, marketplace operations, retail, or a related field.
• Strong merchandising instincts with an eye for compelling inventory, product presentation, and storytelling.
• Comfortable using data to evaluate performance, identify patterns, and inform executional decisions.
• Highly organized and detail‑oriented, with the ability to manage multiple assignments and shifting timelines.
• Experience working with content management, e‑commerce, or merchandising systems.
• Ability to work independently within clear strategic direction while proactively identifying questions, risks, and opportunities.
• Strong collaborator with the ability to coordinate effectively across multiple teams and stakeholders.
• Excellent written and verbal communication skills.
• Curious, adaptable, and comfortable learning new tools, systems, and processes.
• Passion for creativity, independent commerce, and creating meaningful customer experiences.