Category Manager Intern (TikTok Shop - Operations) - 2027 Summer

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The team behind #TikTokMadeMeBuyIt is helping scale that phenomenon and pioneering Content & Creator commerce in the US. We are an entrepreneurial team passionate about shaping the future of shopping.

The TikTok Shop US operation team delivers high-quality products and a unique customer experience via TikTok. The team builds the TikTok e-commerce partnership for the US market. With over 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand-new and better e-commerce experience.

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Acquire and incubate merchants to support category growth.
• Discover innovative collaborative models that align with merchants' short-term and long-term development plans, and invest platform resources effectively and efficiently.
• Solve key challenges in business growth through strong collaboration with cross-functional teams.
• Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to all clients.
• Update clients on TikTok Shop product developments and new promotional opportunities.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's Degree.
• Able to commit to working for 12 weeks during Summer 2027.
• Quick learner, proactive, and resilient.
• Ability to thrive in ambiguity and adjust fast to change.
• Structured thinking, strong data sense, and very strong analytical skills.
• Excellent communication and cross-team collaboration, skilled at moving things forward.
• Passion for business and aim for higher goals.

Preferred Qualifications

• Internship experience in an e-commerce marketplace business or retail category management is a plus.
• Familiarity with the TikTok content ecosystem, shoppable content, and brand-creator partnerships is a plus.

Pay

The hourly rate range for this position is $25–$25.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Interns not working 100% remote may be eligible for a housing allowance.