Category Manager - Banking Operations and Global Services

About the role

The position involves managing demand and supply activities for one or more categories of spend, aiming to optimize total cost of ownership, manage supplier risk, and meet business stakeholder needs. The role requires strong business relationships with senior-level peers in LOBs or other business functions.

Responsibilities

• Serve in a relationship management role with key business/executive partners to drive collaboration, prioritize business needs for contract support, and ensure engagement of appropriate resources across TSSM to deliver supply value with effective risk mitigation.
• Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations.
• Implement category strategies with medium spend levels, complexity, and strategic importance within the portfolio to optimize business efficiency and drive maximum value.
• Develop an understanding of the current category activity within Truist and determine where Supply Management can have a greater involvement and drive value.
• Specialize by developing deep expertise within the category(s).
• Maintain a deep understanding of global supply markets, competitors, and product innovations.
• Build strong relationships with 'internal customers' and industry suppliers.
• Partner with Business Leaders and Executives to ensure sourcing strategies and category plans align with the Business and MoE/ecosystem goals.
• Lead cross-functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
• Perform market data analysis for negotiations and supplier selection, and lead high-complexity sourcing events.
• Compile commodity profile details such as supplier performance, volume forecasts, and design specifications.
• Analyze trends and dynamics of supply markets, and prepare commodity-specific performance metrics & dashboards.
• Ensure best practices in the sourcing process are followed.
• Execute the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third party risk acceptance, and contract execution.
• Engage risk stakeholders as needed for sourcing activity.
• Drive to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend.
• Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement, and contingent workforce.
• Ensure compliance with Bank policies for regulatory directives and other firm-wide policies.
• Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations.
• Participate in special projects and perform other duties as assigned.

Requirements

• A Bachelor’s degree.
• 6 to 8 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence.
• Knowledge of the market, suppliers, and cost drivers.
• Demonstrated experience with managing matrixed supplier relationships.
• Ability to learn content quickly and apply a strategic lens to category spend.
• Ability to engage and communicate with internal and external stakeholders.
• Track record of success in supplier consolidation and driving spend to preferred suppliers.
• Subject Matter Expertise in strategic sourcing methodology and techniques.
• Demonstrated ability to develop client relationships.
• Proficient analytical skills.
• Proficient written and verbal communication skills.
• Proficient project management and time management skills.
• Proficient business acumen.
• Proficient negotiation and influencing skills.
• Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level.
• Self-motivated, with executive presence and presentation skills.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A MBA, Masters in Supply Chain, and industry certifications are preferred.
• Broad-based experience involving several of the following functions: procurement, sourcing, and third-party management.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status), along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work