Category Advisor - Guitars

Job Responsibilities

• Give gear advice on guitar products & accessories
• Educate customers on several categories of gear, including guitars, strings, amplifiers, effects pedals, and more
• Follow up on orders to provide outstanding customer service through a variety of different communication methods

Qualifications

• Self-motivated and empathetic with strong people skills
• Great verbal and written communication chops and strong typing skills
• Previous experience in music industry sales, or previous experience and hands-on training with guitars or guitar equipment
• Gear Head: You love talking about the latest gear with others who share your passion

Sweetwater Culture

• We function best as a unified team
• We require relocation to our state-of-the-art campus in Fort Wayne, IN for interested and qualified candidates
• We believe in celebrating the diversity of our workforce
• We value individual differences and see them as strengths that make us stronger as a company
• We strive to create a workplace where everyone feels respected, learned from, and supported
• We encourage personal and professional growth within the team