Casualty Claims Representative

Primary Duties

• Investigate all losses assigned for Virginia Farm Bureau members
• Comply with company policies and procedures in the handling of all losses and other company matters
• Report all activity on all claim files to the company promptly
• Prioritize First Contact Settlement Communications with Claimants
• Promptly reply to all complaints as requested
• Advise Underwriting Department on all poor risks
• Aid and guide other claim personnel as requested
• All other duties as assigned by the Supervisor

Requirements

• College degree or equivalent work experience
• Minimum 5+ years claims handling experience
• Equivalent/Applicable prior insurance claims experience
• Knowledge of the Motor Vehicle Code of Virginia
• Knowledge of tort laws affecting civil cases
• Excellent oral and written communication skills
• Excellent organizational skills
• Proven customer service skills
• Strong investigation and settlement skills

Preferred Qualifications/Skills

• Previous VFB claims experience
• Knowledge of insurance contracts issued by the company
• Experience with casualty insurance claims
• Completion of AIC, CPCU or SCLA designation

Benefits

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.