Casualty Claims Examiner
GEICO · Richardson, TX · 1 mo ago
HybridFinanceFull-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, scam warning, etc. Must preserve substantive info.
We need to parse the posting.
Key content:
- Intro: "Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details! This is a HYBRID position based out of our Richardson, TX office. Salary range: $75,000K - $105,000K (commensurate with experience and location/job market) Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM CST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs. Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 8:00 AM to 4:30 PM CST; up to 4 days In-Office/week until fully oriented. Come grow with GEICO’s Casualty Claims Team! It’s an exciting time! We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients. In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change."
Then "Job Requirements" list.
Then "GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit."
Then "Job Duties And Responsibilities" list.
Then "As a recruiter, I will only contact you through a @geico.com email address and will never ask you for financial information during the hiring process. If you think you are being scammed or suspect suspicious activity during the hiring process, please contact us at cybersecurity@geico.com" – this is boilerplate (scam warning) – should be removed.
Then "litigation, auto liability, liability claims, bodily injury, casualty #geico500" – tags – maybe not needed.
Then "The GEICO Pledge Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future." – This is about benefits/pledge; could be part of Benefits or About the role.
Then EEO boilerplate – remove.
Thus we need sections:
- About the role: maybe include intro description of role, team, purpose. Could combine the "Why Join GEICO?" and description of role.
- Responsibilities: the Job Duties And Responsibilities list.
- Requirements: the Job Requirements list.
- Qualifications: maybe overlapping with Requirements; but we can treat Requirements as qualifications. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to include based on content.
We have content for:
- About the role: description of team, role purpose, GEICO pledge, sign-on bonus, hybrid location, etc.
- Responsibilities: list of duties.
- Requirements: list of minimum three years experience, adjuster license, etc.
- Qualifications: maybe we could separate "ideal candidate has demonstrated willingness to learn, open to feedback, adapts well to change" as qualifications? But that's more like soft skills. Could put under Skills.
- Skills: list of skills: outstanding customer service, communication, negotiating, computer proficiency, organized, multi-task, judgement, etc.
- Benefits: GEICO Pledge details (Great Company, Great Careers, Great Culture, Great Rewards) plus $2,500 sign-on bonus, hybrid work model, etc.
- Pay: Salary range: $75,000K - $105,000K (note: likely typo; but we keep as given). Also mention commensurate with experience and location/job market.
- Schedule: Work schedule/hybrid structure: core hours Monday-Friday 8:00 AM to 4:30 PM CST – 3 days In-Office/week; flexibility for early/late shifts; orientation period details.
We must avoid placeholder text like "commensurate with experience" is okay? It's actual content. The instruction says: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". Wait they say never emit a heading followed by filler/placeholder text like "commensurate with experience". That seems to treat "commensurate with experience" as filler. So we should not include a Pay section if the only content is "commensurate with experience"? But we also have actual salary range numbers. However the phrase "commensurate with experience and location/job market" is considered filler? The instruction says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). That suggests if the section only contains such placeholder, we should omit. But we have actual numbers plus that phrase. Is that considered filler? The example includes "commensurate with experience" as placeholder; but we have also numbers. I think we can still include Pay section with the salary range and note that it's commensurate with experience (maybe we can keep the phrase but it's not purely placeholder). The instruction says never emit a heading followed by filler/placeholder text. It doesn't say we cannot include that phrase if we also have real numbers. So we can include Pay section with the salary range.
Similarly Schedule: we have concrete details.
Benefits: we have GEICO Pledge details and sign-on bonus.
Skills: we have list.
Qualifications: maybe we can include "ideal candidate has demonstrated willingness to learn, is open to feedback and adapts well to change." That's somewhat vague but still content. Could be under Skills or Qualifications. We'll decide.
We must not repeat job title as heading. So no heading for "Casualty Claims Examiner". Good.
We must not put Job ID/requisition numbers as headings – none present.
We must output only HTML fragment, no /, no markdown fences.
We'll structure:
About the role
... paragraphs ...
Responsibilities
- ... each duty ...
Requirements
- ... each requirement ...
Skills
- ... each skill ...
Benefits
- ... each benefit ...
Pay
Salary range: $75,000K - $105,000K (commensurate with experience and location/job market).
Schedule
Core hours are Monday - Friday, 8:00 AM to 4:30 PM CST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs. Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 8:00 AM to 4:30 PM CST; up to 4 days In-Office/week until fully oriented.
We need to ensure we preserve all substantive info. Let's extract details. About the role content: - "Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details! This is a HYBRID position based out of our Richardson, TX office. Come grow with GEICO’s Casualty Claims Team! It’s an exciting time! We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients. In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change." We could split: About the role includes company overview, role description, team, location, sign-on bonus, GEICO Pledge. Responsibilities list: From "Job Duties And Responsibilities": - Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process - Assure coverage for each loss and all policy provisions before processing payments - Investigate all aspects of the claim to determine liability percentage and legal responsibility - Identify and evaluate claims indicators of fraud and escalate as appropriate - Utilize all claims tools provided to properly evaluate liability and extent of damages - Evaluate damages in accordance with investigative findings and establish value to pay only what is owed - Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict. - Authorize negotiated payment for established damages within your designated authority