Casualty Claims Examiner ($2,500 Sign-On)

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Job Details

This is a HYBRID position based out of our Richardson, TX office. Salary range: $69,700K - $105,000K (commensurate with experience and location/job market). Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM CST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs.

GEICO Pledge

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

Job Duties and Responsibilities

• Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
• Avoid coverage for each loss and all policy provisions before processing payments
• Investigate all aspects of the claim to determine liability percentage and legal responsibility
• Identify and evaluate claims indicators of fraud and escalate as appropriate
• Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
• Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict
• Authorize negotiated payment for established damages within your designated authority
• Submit requests for authority on evaluations that exceed your personal, assigned authority
• Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
• Adjust reserves adequately on all new and existing claims
• Participate as an active member of claims forums as required
• Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings

Job Requirements

• Minimum five (5) years of highly successful Bodily Injury claims handling experience
• Must have prior private passenger automotive liability claims experience
• Must have an active Adjuster license at time of hire
• Litigation handling experience, preferred but not required
• Outstanding customer service and professional communication skills, both oral and written
• Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
• Exceptional negotiating skills
• Proficient computer skills with ability to function in all Microsoft Office Programs
• Highly organized
• Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
• Demonstrated ability to exercise good judgement