Casualty Adjuster

About The Role

Duties & responsibilities:

• Address first and third-party material damage claims.
• Obtain recorded statements of policyholders and other involved parties to the degree necessary to establish a liability determination and verify coverage.
• Determine most appropriate course for establishing extent of damages.
• Review damage appraisals for obvious errors or oversights.
• Communicate claims procedures and process to involved parties verbally and in writing.
• Review all submitted injury related documentation for accuracy, appropriateness and establish realistic injury settlement ranges.
• Engage injured unrepresented parties in discussions regarding injuries, treatment, expenses, disability, etc. in order to resolve the pending injury claims for realistic amounts based on information obtained or provided.
• Comply with all required reporting requirements, such as ISO, CMS, etc.
• Apply comparative negligence, as appropriate, to the resolution of third-party material damage and represented bodily injury claims in the interest of minimizing overall paid severity.
• Document activities in claim file notes in clear, complete & concise manner.
• Issue claim payments in appropriate amounts to appropriate payees.
• Identify recovery potential and take appropriate steps to pursue same.
• Must be able to efficiently and accurately handle a high volume of claims.
• Assist Team members as necessary to achieve performance objectives of the Team and the Company.

Qualifications

• Two or more years of experience in an insurance claim environment, preferably personal lines automobile.
• Successful experience as a Casualty Claim Adjuster or similar position.
• Licenses/Certifications: Auto Adjuster License/Property and Casualty License (Required).
• Bachelor's degree preferred.

Required Skills

• Strong working knowledge of medical terminology, injury mechanics and appropriate injury treatment practices.
• Strong coverage and liability investigation skills.
• Customer service.
• Ability to multitask and adhere to direction.
• Time management and prioritization skills.
• Effective verbal and written communication skills.