Casual Telemedicine Coordinator Assistant

BASIC REPONSIBILITIES

• Aid the telemedicine coordinator in developing, delivering, and overseeing high-quality telemedicine initiatives for the corporation.
• Promote the use of telemedicine among healthcare professionals, patients, and the community on behalf of the corporation.
• Maintain oversight of patient appointments in the Telemedicine Units.
• Support the telemedicine coordinator with ongoing clinical videoconferencing activities and associated administrative tasks such as scheduling and supervising telemedicine service delivery.
• Stay updated on developments in the field of telemedicine and telemedicine activities.

DUTIES AND RESPONSIBILITIES

• Patient Care:
• Maintain CNO Standards of Practice.
• Follow policies and procedures set by the corporation.
• Ensure competence in clinical skills relevant to one's area of work.
• Encourage a multidisciplinary approach to client and family-centered care.
• Facilitate patient and family education.
• Communicate effectively with all caregivers.
• Apply the Nursing Process to continuously assess, plan, implement, and evaluate patient care.
• Coordinate individual care plans with all disciplines and care providers.
• Preserve confidentiality of all clients.
• Act as a client advocate, respecting their dignity, worth, and rights.
• Patient Safety:
• Anticipate changes in the patient’s condition and prepare for support or medical assistance.
• Adhere to accepted standards of care.
• Practice mindfulness and hazard awareness.
• Follow protocols and guidelines related to patient care and assessment.
• Recognize, respond, and report adverse events.
• Communicate effectively for patient safety.
• Health and Safety:
• Follow safe work practices.
• Report any unsafe conditions.
• Maintain a safe and healthy working environment.
• Evaluate work procedures and environments to identify potential hazards and ensure adequate controls are in place.
• Human Resources:
• Participate in the orientation process and assist with mentorship and additional skills training for colleagues as needed.
• Supervise and/or mentor Registered Practical Nurses (RPNs) as delegated.
• Cover vacation requests and days requiring additional assistance for the telemedicine coordinator.
• Community Partners & Resources:
• Engage in regional telemedicine activities as assigned.
• Collaborate with other community organizations and services to enhance client care or provide continuing care.
• Work closely with Regional Telehealth staff, physicians, and Telehealth specialists to optimize service utilization and care delivery.
• Cooperate with other agencies in educating about available community services and care options.
• Quality Improvement:
• Participate in hospital accreditation processes and quality improvement initiatives.
• Contribute to the development and sharing of telemedicine best practices.
• Support program monitoring and evaluation activities with OTN partners and/or the LHIN.
• Equipment:
• Provide input into plans for purchasing telemedicine equipment.
• Ensure adequate supplies and equipment are available for daily patient care.
• Receive appropriate education on the use of all equipment before using and caring for it.
• Initiate and follow up with maintenance and/or repair of equipment as necessary.
• Report any equipment problems or failures to the Ontario Telemedicine Network (OTN) Help Desk.
• Develop expertise in the use and care of Telemedicine equipment.
• Other Activities:
• Participate on teams/committees within the organization as requested or required.
• Support regular nurse participation in OTN training sessions, monthly meetings, and the development of telemedicine best practices.
• Collect and report required monthly telemedicine statistics and workload for the corporation.

CONDITIONS OF EMPLOYMENT

• Human Resource Policies:
• Satisfactory vulnerable sector screening.
• Department Policies:
• Corporation Policies.