Casual Sales Ambassador - Fashion Place Mall

Responsibilities

• Drive Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals.
• Customer Experience: Consistently deliver a world-class customer experience to every customer.
• Show Off Products: Demonstrate the unique benefits and features of Lush products.
• Build the Brand: Educate customers on Lush brand values and spread the word about Lush’s unique mission.
• Expand Product Knowledge: Continually learn about Lush products and ingredients to make informed recommendations.
• Team Development: Develop effective sales techniques and product knowledge to improve performance and support team growth.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and foster a sense of belonging within the team.
• Operational Excellence: Be punctual, maintain a clean store, and adhere to company policies and procedures.

Qualifications

• Excellent customer service skills.
• Flexibility to adapt to changing situations and priorities.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs.
• Preferred: Experience with consultation-based customer service models, strong problem-solving skills, team experience, experience in skincare/cosmetics, cross-cultural collaboration, DEIB/social justice training, fluency in Spanish, French, or other languages, fashion experience.