Casino Utility Porter-5

Arizona Charlie's, LLC builds careers in hospitality, gaming, and entertainment. We offer real opportunities for passionate, reliable individuals ready to make an impact.

About the role

As the EVS Utility Porter, you maintain the cleanliness, appearance, and safety of the casino and public areas using specialized equipment and established procedures. You contribute to excellent guest service and uphold company standards by ensuring all assigned areas are clean, safe, and guest-ready.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Regularly clean high and low surfaces including signs, vents, and windows using ladders or high lifts (up to 25 feet)
• Scrub, polish, disinfect, and wipe surfaces such as trash cans, sinks, toilets, urinals, furniture, and fixtures
• Clean and maintain casino floor including vacuuming, removing debris from gaming tables, and cleaning ashtrays, glassware, etc.
• Maintain and store cleaning equipment properly; report repair needs to management
• Utilize proper cleaning procedures and equipment to maintain hard floors and carpeting
• Handle and dispose of biohazardous materials in compliance with OSHA and company safety protocols
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Provide outstanding guest service in a timely manner to both guests and fellow team members
• Perform other duties as assigned

Qualifications

• 1 year of janitorial or porter experience in a casino or similar environment preferred
• Knowledge of and experience using carpet cleaners, high-speed buffers, power washers, and marble polishers
• Familiarity with procedures for maintaining various hard surfaces, waxing, and use of chemical cleaning agents
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Physical Requirements

• Frequently push/pull up to 70 lbs.
• Frequently lift and/or carry up to 70 lbs. at floor, knee, waist, and chest levels
• Frequently squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Frequently stand and walk
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment

• Indoor and outdoor conditions
• Smoky, noisy, bright flashing lights
• Extreme heights (up to 25 feet)
• Extreme hot and cold temperatures
• Slippery surfaces
• Exposure to dust, fumes, and/or gases