Casino Housekeeper

About the role

The casino housekeeper is responsible for cleaning all slot machines, floors, glass, walls, stairs, and maintaining a clean, safe, and welcoming environment for guests and employees.

Responsibilities

• Clean all slot machines, floors, windows, walls, stairs, and elevators.
• Vacuum all casino floors and mop floors around service bars, restrooms, offices, and entrances.
• Clean, disinfect, and restock all restrooms.
• Remove all trash and debris from machines, floors, and trash cans, and deposit in outside dumpsters.
• Clean up biohazard fluids while wearing appropriate protective gear.
• Complete all company-required training within designated time frames.
• Provide superior guest service and maintain a positive, friendly attitude with guests and employees.
• Report to work in a neat, clean, and pressed uniform with well-groomed hair and personal hygiene.
• Answer calls promptly and maintain politeness.
• Knowledge of all special events and promotions available to guests.
• Comply with drug and alcohol-free workplace policies, subject to post-offer, for-cause, and post-accident drug tests.

Requirements

• Ability to use a vacuum cleaner, carpet cleaner, hand tools, buffer, ladders, and shop vac.
• Knowledge of safety guidelines and ability to wear gloves while cleaning.
• Ability to perform duties under frequent time pressure in an interruptive or confined environment.
• Physical demands: walking (40%), bending (30%), lifting (20%—overhead, arms length up to 20 lbs., up to 100 lbs. with assistance), and standing (10%).
• Ability to work in a brightly lit, smoke-filled casino environment with varying noise levels.
• Ability to work nights, weekends, and holidays as scheduled.

Qualifications

• Ability to read, follow instructions, and understand visual aids.
• High school diploma or GED equivalent preferred.
• Ability to obtain a Missouri Gaming License.