Jobs · Customer Service · Iowa

Casino Cashier-Part-Time(Bettendorf)

Caesars Entertainment · Bettendorf, IA · 2 wk ago
On-siteCustomer ServicePart-time

Responsibilities

  • Provide courteous and efficient customer service in accordance with established standards.
  • Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
  • Perform all cage functions with precision.
  • Collaborate effectively with team members within the department and across other departments to ensure smooth operations.
  • Maintain compliance with all internal controls and regulatory requirements.
  • Deliver exceptional guest service with urgency and professionalism; serve as a role model for Caesars Rewards and customer service.
  • Maintain consistent attendance and adhere to all departmental and company policies.
  • Adapt quickly to changing business needs and attend required meetings and training sessions.
  • Effectively promote Caesars Rewards benefits and offer the Caesars Rewards Visa to every guest.
  • Create and maintain accurate customer accounts while ensuring data integrity and confidentiality.
  • Support departments to enhance player satisfaction.
  • Comply with all state, federal, and regulatory requirements.

Qualifications

  • Must be able to obtain a Class “C” gaming license.
  • High school diploma or equivalent preferred.
  • Proficient in Microsoft Word, Excel, computer programs, 10-key calculator.
  • Strong interpersonal, teamwork, and guest service skills.
  • Ability to remain composed and professional in all situations.
  • Well-groomed appearance to promote a positive image.
  • Must be able to read, write, speak, and understand English.

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