Casino Cashier-FT
Hollywood Casino at Kansas Speedway · Kansas City, KS · 1 mo ago
Customer ServiceFull-time
Essential Duties And Responsibilities
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
- Process cash transactions for casino customers and.
- Be knowledgeable and comply with Title 31 regulations.
- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.
- Answer phone calls with proper phone etiquette.
- Cash customer checks and ensure guest information is accurate
- Balance cash drawers.
- Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.
- Perform buys with main bank to keep drawer stocked throughout current shift and for the next shift.
- Complete all necessary paperwork.
- Maintain department uniform, appearance and grooming requirements.
- Maintain attendance guidelines of the job and adhere to regulatory, department and company policies.
- Keep work areas clean and free of safety hazards, debris and litter.
- Perform all job duties in a safe and responsible manner.
- Must adhere to regulatory, department and company policies.
- Perform other job related and compatible duties as assigned.
- Attend all department meetings and training programs as directed.
Qualification Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Prior cashiering experience and/or heavy money handling experience preferred.
- Able to promptly and accurately follow instructions given by Leadership.
- Ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment.
- Ability to read and communicate verbally in English.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
- Possess ability to operate an adding machine and have basic computer skills.