Casino Bartender-Omaha

About the role

The Bartender is responsible for delivering exceptional beverage service by preparing, promoting, and serving alcoholic and non-alcoholic beverages in a fast-paced casino environment. This role ensures guest satisfaction by providing knowledgeable drink service, maintaining compliance with all alcohol service regulations, and supporting an engaging guest experience.

Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
• Provide prompt, friendly, and efficient beverage service to all guests
• Prepare, sell, and serve cocktails and other beverages according to standards
• Engage with guests regarding beverage selections, styles, and recommendations
• Upsell and promote beverage offerings while maintaining responsible alcohol service
• Absess guest intoxication levels and take appropriate action when necessary
• Comply with all local, state, and federal alcohol service laws and company policies
• Operate bar systems including refrigeration, post-mix syrups, and beer systems
• Maintain stock control procedures and ensure proper beverage inventory usage
• Process payments and comp authorizations accurately; balance register at shift end
• Develop drink specials, promotions, and menu offerings
• Train and support beverage servers transitioning into bartender roles
• Maintain a clean, organized, and fully stocked bar area at all times
• Attend required meetings, trainings, and compliance sessions
• Communicate guest feedback, concerns, or operational issues to leadership
• Promote positive guest relations and teamwork across departments
• Maintain a professional, clean, and polished appearance at all times

Qualifications & Experience

• Must be at least 19 years of age
• High school diploma, GED, or equivalent
• Minimum 1 year bartending experience in a high-volume bar, nightclub, fine dining, or service bar environment
• Strong knowledge of cocktails and beverage preparation techniques
• Ability to provide excellent guest service in a fast-paced environment
• Ability to follow responsible alcohol service practices
• Preferred experience as a mixologist in high-volume or specialty beverage environments
• Prior experience training or mentoring beverage staff
• Certification Requirements: TIPS Alcohol Awareness Certification or equivalent, ServSafe Certification (preferred or required depending on assignment), Nebraska Gaming License (required and must be maintained)

Work Environment & Physical Requirements

• Prolonged standing, walking, and repetitive motion throughout shifts
• Ability to lift and carry up to 50 lbs (kegs, supplies, ice, cases)
• Frequent interaction with guests in loud and crowded settings
• Ability to maintain composure and service quality under pressure

Schedule

Varying schedules based on business needs

Benefits

Comprehensive benefits package: Federal Employees Medical Coverage, Full Insurance Coverage offerings, 401K with Day 1 Vesting & Company Match, Quarterly Incentive Program, Vacation, Holiday & Sick Days, Discounted Meal Program