Cashiering Operations Supervisor

Position Summary

This position is responsible for supervising the Bankers and Front Window Cashiers.

Primary Duties and Responsibilities

• Assists the Cashiering Operations Shift Manager with daily operations including supervising, training and counseling of employees
• Ensures compliance with casino regulatory rules and regulations as well as casino internal and accounting controls in order to safeguard the company's assets
• Handles customer service and employee related problems professionally

Secondary Duties and Responsibilities

• Assumes Cashiering Operations Shift Manager’s responsibilities, in their absence
• Works a variety of jobs in the department, as needed

Minimum Education and Qualifications

• A High School Diploma or equivalent
• Two years of casino currency handling experience

Competencies

• Good written and verbal communication skills
• Good organizational and multi-tasking skills and the ability to delegate tasks
• Knowledge of the Front Windows and Banks
• Knowledge of casinos computer management system

Training Requirements

• Must attend all appropriate Human Resources Supervisor Training classes
• Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems
• Knowledge of the casino computer management system

Physical Demands and Work Environment

• Must be able to work in a smoking environment
• Must be able to lift up to 25 lbs.
• Must be able to stand for extended periods of time
• Must be able to work various shifts and flexible hours