Cashier Trainee - Foley Retail (40 hour/week) (45757)

Department: Donated Goods | Supervised by: Store Manager, Assistant Manager | Status: Non-exempt, Temporary

About the role

Providing funding for our mission services operation. As a Cashier Trainee, you will greet customers warmly, ring up sales transactions accurately, and ensure they feel welcomed and appreciated through friendly, attentive service.

Responsibilities

• Ensure world-class donor and customer service by answering phones within three rings, greeting customers within 10 seconds, and providing friendly service and information.
• Acknowledge all customers and employees within a 10-foot radius.
• Operate the cash register, receive payments for purchases, and record sales and other transactions.
• Balance cash drawers at the end of each shift, ensuring no cash discrepancies exceeding $5.00 over or short after one week of training.
• Encourage customers to donate through the change round-up program.
• Check and clean dressing rooms.
• Retrieve shopping carts from the parking lot.
• Place apparel and other items for sale on the proper racks and shelves.
• Remove empty hangers from the racks on the sales floor.
• Ensure a clean and empty workstation at the end of each shift.
• Pull and rotate store merchandise as instructed by supervisor or manager.
• Assist with putting carts of merchandise on the floor and transferring racks from the back room to the sales floor.
• Maintain the image of the sales floor and assist in store housekeeping, including daily cleaning of the floor, fixtures, and restrooms.
• Maintain adherence to all company policies and procedures.
• Perform other duties as assigned.

Requirements

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.
• Must be able to interact cordially and productively with a variety of people.
• Must be able to count money quickly and accurately.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to take initiative and work well with little supervision.
• Must be able to maintain an effective working relationship with, and among, employees.
• Must possess excellent communication skills.
• Must be able to work a flexible schedule including nights and weekends.
• Ability to function in a hectic work environment with occasional periods of high stress.

Physical Requirements

• Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
• Ability to use fingers, hands, and wrists repetitively.
• Ability to engage in frequent bending, stretching, stooping, standing, walking, and twisting.
• Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.

Working Conditions

• Frequent physical exertion.
• Exposure to unfit donated goods.

Critical Performance Factors

• Customer Service
• Safety/Accident Prevention
• Image
• Accuracy of entering sales transactions, accepting payment, and issuing correct change
• Change round-up donations 50% or higher

Position Details

• Duration: Temporary positions for up to 90 days.
• Path to Permanent Employment: These roles are intended to become regular positions after 90 days. Conversion is expected as long as work performance, work ethic, and cultural fit meet expectations.
• Must be able to work all shifts required Sunday–Saturday, 8:00 AM – 8:30 PM to be eligible for the position.