Cashier Trainee (45315)

Department: Donated Goods • Supervised by: Store Manager, Assistant Manager • Non-exempt, Temporary

About the role

Providing funding for our mission services operation. As a Cashier Trainee you will greet customers warmly, ring up sales transactions accurately, and ensure they feel welcomed and appreciated through friendly, attentive service.

Responsibilities

• Ensure world-class donor and customer service: answer phones within three rings, greet customers within 10 seconds, provide friendly service and information, thank customers at the end of each sale, and invite them back.
• Acknowledge all customers and employees within a 10-foot radius.
• Operate cash register, receive payments, and record sales and other transactions.
• Balance cash drawers at the end of each shift, ensuring no cash discrepancies exceeding $5.00 over or short after one week of training.
• Encourage customers to donate through the change round-up program.
• Check and clean dressing rooms.
• Retrieve shopping carts from the parking lot.
• Place apparel and other items for sale on the proper racks and shelves; remove empty hangers from sales-floor racks.
• Ensure a clean and empty workstation at the end of each shift.
• Pull and rotate store merchandise as instructed by supervisor or manager.
• Assist with putting carts of merchandise on the floor; transfer racks from the back room to the sales floor.
• Maintain the image of the sales floor and assist in store housekeeping, including daily cleaning of floors, fixtures, and restrooms.
• Maintain adherence to all company policies and procedures.
• Perform other duties as assigned.

Requirements

• Interact cordially and productively with a variety of people.
• Count money quickly and accurately.
• Market Goodwill and explain the mission to the general public.
• Take initiative and work well with little supervision.
• Maintain effective working relationships with and among employees.
• Possess excellent communication skills.
• Work a flexible schedule including nights and weekends.
• Function in a hectic work environment with occasional periods of high stress.

Qualifications

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.

Physical Requirements

• Lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
• Use fingers, hands, and wrists repetitively.
• Engage in frequent bending, stretching, stooping, standing, walking, and twisting.
• Push equipment on wheels weighing 50 lbs. to 150 lbs.

Working Conditions

Frequent physical exertion; exposure to unfit donated goods.

Position Details

Temporary positions for up to 90 days. These roles are intended to become regular positions after 90 days, provided work performance, work ethic, and cultural fit meet expectations.