Cashier Team Member (Front End Service) - Part Time Seasonal

About the role

Provides support as a member of the Customer Service & E‑Commerce team, including assisting customers during the checkout process, performing all cash register functions, bagging groceries, and working at the customer service desk. Maintains attractive customer service displays and supports the Whole Foods Market Customer Service vision while delivering courteous, friendly, and efficient service to customers and team members.

Responsibilities

• Check out customer groceries efficiently and accurately.
• Uphold government regulations concerning the sale of alcoholic beverages and taxation.
• Follow proper check, ATM, and credit procedures.
• Use proper tare procedures when ringing up scalable items.
• Clean and stock front‑end areas, including own register – changing tapes and ribbon as necessary.
• Follow all cash‑handling procedures and meet/exceed regional cashier variance policy.
• Assist with training of new Cashier and Cashier Assistant team members.
• Help supervisor control customer flow and back‑up lines to reduce waiting time.
• Proactively participate in company programs as directed by leadership.
• Arrive on time, appropriately groomed and dressed, work all scheduled shifts, and attend required trainings and meetings.
• Provide excellent customer service, address needs promptly, model suggestive‑selling techniques, and answer phones/pages courteously.
• Maximize sales potential through proper prepping, storing, rotating, stocking, and merchandising of product.
• Follow and ensure compliance with procedures including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment; keep equipment in accordance with Whole Foods Market cleanliness and safety standards.
• Perform opening, mid‑day, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by store or company leadership.
• For hires November 2024 and beyond, complete shopper training and, as needed, perform shopper tasks within the Customer Service team.

Skills

• Patience when dealing with customers and team members.
• Proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to team members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time‑management and organization skills.
• Passion for natural foods and Whole Foods Market’s mission.
• Strong work ethic and ability to thrive in a fast‑paced environment with a sense of urgency.
• Understanding of and compliance with Whole Foods Market quality goals.
• Strong attention to detail.

Experience

No prior retail experience required.

Physical Requirements & Working Conditions

• Must be able to lift 50 pounds.
• In an 8‑hour shift: standing/walking 6–8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Required motions: bending, twisting, squatting, reaching.
• Exposure to FDA‑approved cleaning chemicals.
• Temperature exposure: below 32 °F (freezing), 32‑40 °F (refrigerators), above 90 °F.
• Ability to work in wet and cold environments.
• Flexible schedule required, including nights, weekends, and holidays.
• Use of tools and equipment such as box cutters, electric pallet jacks, and other heavy machinery; may require ladders.

Pay

The wage range for this position is $16.50–$25.40 hourly, commensurate with experience.

Benefits

Whole Foods Market offers “Whole Benefits,” a comprehensive benefits package for full‑ and part‑time team members. Eligible members may receive a store discount, paid time off, financial wellness resources, health & wellness support programs, and access to additional team‑member perks. Eligibility is determined by the applicable Whole Benefits plan based on hire date, work location, length of service, and job type.