Cashier Team Member (Front End Service) - Full Time
Whole Foods Market · Portsmouth, NH · 1 wk ago
Customer Service$16.5–$25.4/hrFull-time
Job Responsibilities
- Checks out customer groceries efficiently and accurately.
- Upholds government regulations concerning sale of alcoholic beverages and taxation.
- Follows proper check, ATM, and credit procedures.
- Uses proper tares procedures when ringing up scalable items.
- Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
- Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
- May assist with training of new Cashier and Cashier Assistant Team Members.
- Affixes to control customer flow and backed up lines – helping reduce customer waiting time.
- Proactively participates in company programs as directed by leadership.
Requirements
- Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Fulfills all cash register functions, bagging groceries, and working at the customer service desk.
- Works to maintain attractive customer service displays and support the Whole Foods Market Customer Service vision.
Qualifications
- Demonstrates patience in dealing with customers and Team Members.
- Maintains proficiency with the Cashier Code Book and PLUs.
- Strong basic math skills.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Strong attention to detail.
Skills
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Strong attention to detail.
Benefits
Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Pay
The wage range for this position is $16.50-$25.40 Hourly, commensurate with experience.