Cashier Supervisor

Cashier Supervisor

The Cashier Supervisor will be responsible and accountable for managing our cashier department and upholding the high standards of the company and its reputation.

• Manage cashier operations to ensure efficient and accurate transactions.
• Ensure compliance with all policies and procedures.
• Train and mentor cashier staff.
• Resolve customer complaints and escalations.
• Monitor cash drawer reconciliation and report discrepancies.

Responsibilities

• Greet each Guest using both verbal and non-verbal communication in a positive manner.
• Process purchases using either scanner technology or electronic keypad.
• Properly bag purchases -- wrapping breakable items where necessary.
• Up-sell to Guest using established and appropriate procedures.
• Process final purchases with either proper cash handling techniques or credit card transactions.
• Close each transaction with a friendly greeting and inviting the guest to return.

Requirements

• High School Diploma Preferred
• 2 - 4 years minimum experience in retail/restaurant cashiering

Qualifications

• Clear, professional, and effective oral and written communication
• Team-building skills of empathy, rapport-building, delegation, and empowerment
• Ability to manage time effectively and be self-directed under minimal supervision
• Ability to conduct evidence-based business forecasting for sales and resource needs
• Familiarity with point of sale systems, such as MICROSK
• Knowledge of restaurant or retail management techniques

Skills

• Effective communication
• Customer service skills
• Time management
• Problem-solving
• Training and mentoring

Benefits

Join our dynamic team and help shape Ghirardelli's future. We offer a competitive starting rate of $22.00/hr and a supportive work environment that values employee growth and development.

Pay

$22.00/hr

Schedule

Hours may vary based on department needs.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.