Cashier (Seasonal)

Responsibilities

• Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
• Be present at work every scheduled day, on time and in uniform.
• Count the “bank” of revenue at the start of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or recalculate bills from tickets showing the amount due per customer.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to customers to various locations in the city.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints independently or with the aid of a supervisor.
• Answer telephone in a prompt and courteous manner.
• Maintain cleanliness of booth and pick up trash in the surrounding area.
• Conduct timely checks to ensure a proper inventory of necessary work aids and supplies are located in the booth.
• Verify the log of shift transactions against the bank of “revenue” on hand.
• Compile the “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

Qualifications

• Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
• License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
• Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
• Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
• Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.

SP+

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.