Cashier/ Runner

What You’ll Be Doing

• Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Run food to tables, ensuring that every guest receives their order correctly and with speed.
• Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Perform other duties as assigned.

Minimum Qualifications

• Strong verbal communication skills.
• Availability to work a flexible schedule.

Preferred Qualifications

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point-of-sale) systems.