Cashier/Runner

OUR MISSION

PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.

OUR VISION

TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.

WHAT WE NEED

As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

HOW YOU’LL DO IT

• Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
• Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
• Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
• Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge.
• Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

MINIMUM QUALIFICATIONS

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

PREFERRED QUALIFICATIONS

• 1 year of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 1 year of experience using POS (point-of-sale) systems.

PHYSICAL REQUIREMENTS

• Must be able to lift, push, pull or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

COMPENSATION

• $11.00 to $14.00 based on experience.
• Tip share on top of hourly pay.
• This pooled and paid bi-weekly in addition to regular pay.
• Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
• Incredible growth opportunities.

BENEFITS

• Medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
• Free access to all things financial wellness.
• Paid Time Off (PTO) after 1 year of employment.
• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis.
• Bragging rights (Yeah, we’re kind of a big deal!).