Cashier/Retail Counter Sales

About the role

This position is responsible for providing excellent customer service while processing sales transactions accurately and efficiently. Key duties include scanning or entering product information, handling cash, credit, or other forms of payment, and issuing receipts. The cashier may also assist customers by answering questions, directing them to the appropriate products, and resolving minor issues. Additional tasks can include balancing the cash drawer, maintaining a clean work area, and supporting other team members as needed.

Responsibilities

• Build and maintain positive customer relationships by providing excellent customer service
• Determine customers' needs and recommend appropriate products and solutions
• Aid customers with questions regarding product and project information
• Accept payments and apply it to the appropriate customer account
• Address and resolve service concerns, should they arise
• Answer telephones and enter sales orders into the system
• Clean, organize, and maintain the sales floor to keep the store shelves well stocked
• Follow a product/supply checklist for each customer's job and up-sell additional products and supplies
• Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs

Requirements

• Excellent communication and interpersonal skills
• Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
• Effective time management and prioritization skills
• Ability to work in a fast-paced environment
• Ability to work in a team atmosphere
• Must take and pass drug test and consent to a background check
• Previous experience in a retail setting preferred
• Previous experience in the lumber or building materials preferred

Benefits

• Medical
• Dental
• Vision
• Life insurance
• 401K
• Paid time off including vacation, holiday, and sick leave