Jobs · Customer Service · Arkansas

Cashier - Pinnacle Hlls Promde

JCPenney · Rogers, AR · 5 mo ago
Customer Service$12.5/hrFull-time

Primary Responsibilities

  • Greets and assists customers while providing excellent customer service.
  • Demonstrates WORTH behaviors consistently.
  • Partners where needed for additional support.
  • Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards and gift card programs.
  • Promotes Findmore and other programs intended to drive sales and enhance customer service.
  • Completes checkout processes including returns and re-ticketing.
  • Affords assistance with signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
  • Proactively calls for assistance when additional help is needed in checkout.
  • Utilizes Point of Sale on Mobile Warrior device to support line management.
  • Assists with Omnichannel efforts as needed.
  • Assists with recovery, put backs and fitting room maintenance as needed.
  • Participates in annual inventory processes.

Performance Standards

  • Supports company shrink and safety initiatives.
  • Mets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

  • Solve problems and make smart decisions that drive sales, profit or customer service;
  • Execute your work efficiently and effectively;
  • Inspire strong performance in yourself and others.
  • Provide great customer service;
  • Cooperate and build positive, inclusive and respectful relationships;
  • Take accountability for your actions and outcomes.
  • Proactively find ways to improve the customer experience;
  • Show the confidence and courage to do what's right;
  • Take action with energy and urgency.

What You Get

  • If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
  • All associates are eligible for an associate discount on JCPenney merchandise.
  • For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
  • All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
  • *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney

  • JCPenney is the shopping destination for diverse, working American families.
  • The Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value.
  • JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical.
  • The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico.
  • In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
  • Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $12.50/Hr -USD $15.63/Hr.

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