Cashier - Pinnacle Hlls Promde
JCPenney · Rogers, AR · 5 mo ago
Customer Service$12.5/hrFull-time
Primary Responsibilities
- Greets and assists customers while providing excellent customer service.
- Demonstrates WORTH behaviors consistently.
- Partners where needed for additional support.
- Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards and gift card programs.
- Promotes Findmore and other programs intended to drive sales and enhance customer service.
- Completes checkout processes including returns and re-ticketing.
- Affords assistance with signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
- Proactively calls for assistance when additional help is needed in checkout.
- Utilizes Point of Sale on Mobile Warrior device to support line management.
- Assists with Omnichannel efforts as needed.
- Assists with recovery, put backs and fitting room maintenance as needed.
- Participates in annual inventory processes.
Performance Standards
- Supports company shrink and safety initiatives.
- Mets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
- Solve problems and make smart decisions that drive sales, profit or customer service;
- Execute your work efficiently and effectively;
- Inspire strong performance in yourself and others.
- Provide great customer service;
- Cooperate and build positive, inclusive and respectful relationships;
- Take accountability for your actions and outcomes.
- Proactively find ways to improve the customer experience;
- Show the confidence and courage to do what's right;
- Take action with energy and urgency.
What You Get
- If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
- All associates are eligible for an associate discount on JCPenney merchandise.
- For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
- All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
- *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
- JCPenney is the shopping destination for diverse, working American families.
- The Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value.
- JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical.
- The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico.
- In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
- Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.50/Hr -USD $15.63/Hr.