Jobs · Customer Service · Maryland

CASHIER (PART-TIME)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Annapolis, MD · 2 wk ago
Customer ServicePart-time

Cashier

As a Cashier, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.

  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customer needs.
  • Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers.
  • STAR card.
  • Provide premier customer service.
  • Cooperate and build positive inclusive and respectful relationships.
  • Take accountability for your own actions and outcomes.
  • Maintain check-out area appearance.
  • Moving and re-stocking bags, packaging materials, labels.
  • Sales:
    • Interact with customers to ensure they find everything they needed.
    • Make suggestions to customer on latest trends and current promotions based on customer individual needs.
    • Using a Point-of-Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
    • Maintaining change funds and accounts for sales receipts.
    • Completing various forms of paperwork, reports, and reconciliation.
  • Inventory:
    • Be the keeper of merchandise.
    • Complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
    • May participate in periodic inventories.
  • Dependability:
    • Adherence to assigned work schedule.
    • Accurate and complete follow through on work assignments.

Qualifications

  • Product Knowledge.
  • Experience Retail or relevant work experience preferred but not required.
  • Communication Skills:
    • Strong interpersonal and communication skills.
    • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to effectively communicate with customers, peers, and management.
    • Ability to communicate on the telephone with proper etiquette.
  • Mathematical Skills:
    • Basic math functions such as addition, subtraction, multiplication, and division.
    • Ability to use a calculator and calculate percentages.
    • Must be able to make change in American monetary units.
  • Reasoning Ability:
    • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
    • Ability to work as part of a team and take initiative independent of direct supervision.
  • Physical Demands:
    • Work involves constantly moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
    • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
    • Includes close vision, color vision, depth perception, and ability to adjust focus.
    • Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
    • Work typically performed indoors but may be assigned outdoors depending upon location.
  • Work Environment:
    • Work involves constant movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
    • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
    • Includes close vision, color vision, depth perception, and ability to adjust focus.
    • Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
    • Work typically performed indoors but may be assigned outdoors depending upon location.
  • Other Skills:
    • Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
  • Work Hours:
    • Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
  • Qualifications:
    • No experience required.
    • High school graduate or equivalent preferred.

    Benefits

    • Competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
    • Federal Healthcare benefits.
    • Dental, Vision, 401(k), and Pension Plan.
    • Accrual of paid time off at DAY ONE.
    • Tuition reimbursement program.
    • Continuity Programs for Military Spouses.
    • Public Student Loan Forgiveness eligible* after qualifying years of service.
    • Tax Free shopping, worldwide, at any Navy Exchange location.

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