CASHIER (PART-TIME)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Annapolis, MD · 2 wk ago
Customer ServicePart-time
Cashier
As a Cashier, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer needs.
- Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers.
- STAR card.
- Provide premier customer service.
- Cooperate and build positive inclusive and respectful relationships.
- Take accountability for your own actions and outcomes.
- Maintain check-out area appearance.
- Moving and re-stocking bags, packaging materials, labels.
- Sales:
- Interact with customers to ensure they find everything they needed.
- Make suggestions to customer on latest trends and current promotions based on customer individual needs.
- Using a Point-of-Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
- Maintaining change funds and accounts for sales receipts.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Be the keeper of merchandise.
- Complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- Dependability:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
Qualifications
- Product Knowledge.
- Experience Retail or relevant work experience preferred but not required.
- Communication Skills:
- Strong interpersonal and communication skills.
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers, and management.
- Ability to communicate on the telephone with proper etiquette.
- Mathematical Skills:
- Basic math functions such as addition, subtraction, multiplication, and division.
- Ability to use a calculator and calculate percentages.
- Must be able to make change in American monetary units.
- Reasoning Ability:
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Physical Demands:
- Work involves constantly moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Includes close vision, color vision, depth perception, and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
- Work typically performed indoors but may be assigned outdoors depending upon location.
- Work Environment:
- Work involves constant movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Includes close vision, color vision, depth perception, and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
- Work typically performed indoors but may be assigned outdoors depending upon location.
- Other Skills:
- Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
- Work Hours:
- Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
- Qualifications:
- No experience required.
- High school graduate or equivalent preferred.
Benefits
- Competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
- Federal Healthcare benefits.
- Dental, Vision, 401(k), and Pension Plan.
- Accrual of paid time off at DAY ONE.
- Tuition reimbursement program.
- Continuity Programs for Military Spouses.
- Public Student Loan Forgiveness eligible* after qualifying years of service.
- Tax Free shopping, worldwide, at any Navy Exchange location.