Cashier - National Landing
Good Company Doughnuts & Cafe · Arlington, VA · 3 mo ago
Customer Service$13–$15/hrFull-time
About the role
Good Company Doughnuts & Cafe is seeking a dynamic and passionate individual to join our team. You'll be part of a fast-paced, friendly, and professional environment where you'll be responsible for providing exceptional customer service, maintaining high-quality standards, and contributing to our success.Responsibilities
- Maintain a welcoming attitude and guide customers through menus, making recommendations.
- Know your customers and foster professional relationships, remembering their typical orders.
- Maintain work areas in a neat and hygienic manner, including blenders, beverage machinery, tables, shelves, floors, tools, and implements.
- Describe tasting notes of all specialty beverages articulately to customers.
- Master Point of Sale and other applications.
- Complete checklists, including opening/closing/cleaning, ensuring the next shift is set up for success.
- Pack food and doughnut orders neatly and quickly according to packing guidelines.
- Learn and keep up-to-date with menus, communicating ingredients effectively to customers.
- Ensure all food and drink meet food safety and quality standards, preventing cross-contamination.
- Check product quality and notify supervisors of non-conformance.
- Receive and help put away inventory items, such as paper goods, coffee, milk, etc.
- Maintain cleanliness, including FOH, patio, bathrooms, table-top, chairs, floors.
- Remove trash and recycling materials as needed and ensure proper disposal in dumpsters.
- Work with the team to complete weekly/monthly cleaning and maintenance schedules of beverage-related equipment.
- Strictly adhere to food safety laws and standards.
- Be timely and dependable.
- Ensure total customer satisfaction.
- Communicate with your team and foster a positive work environment.
- Perform other related duties as implied or assigned.
Qualifications
- Food Handler Certification (must obtain within 90 days of start).
- Ability to follow recipes.
- Ability to work both independently and as a cooperative member of a team.
- Ability to follow verbal and written instructions.
- Ability to prioritize and compete assigned tasks.
- Legal right to work in the United States.
- Ability to lift up to 50 lbs.
- Ability to stand for long periods - you will be standing/walking most of your shift (up to 10 hours).
- Ability to stoop and reach overhead at or above shoulder height.
- Possess fine motor dexterity.
- Fluency to read and communicate in English.
Benefits
- Dental insurance (full-time)
- Employee discount
- Flexible schedule
- Health insurance (full-time)
- Paid sick time (full-time)
- Paid time off (full-time)
- Paid training
- Referral program
- Vision insurance (full-time)