Cashier Level I

About the Role

Under the direction of the Cashier Level II, the Cashier verifies that the fee collected matches the type of application submitted, notes all discrepancies, and records the amount and type of fee collected. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.

Responsibilities

• Process all fees according to the type of Passport application or service provided.
• Verify that the fee collected matches the type of application submitted, note all discrepancies, and record the amount and type of fee collected, following established procedures.
• Review and batch applications not received from the lockbox.
• Verify and cash moneys still attached to applications.
• Ensure the fee matches the type of application and the dollar value matches the tender selected in TDIS.
• Cashier all work brought to the office, ensuring each batch balances before beginning a new batch.
• Assist in creating daily deposit summaries and verification reports.
• Review all batches from the mailroom, counter, and Change of Services and Payment (CSOP).
• Adhere to all department procedures and internal controls at all times.
• Actively participate in teams for continuous quality improvement.
• Assist in training contract employees for essential job functions.
• Help constantly improve the training process/procedure.
• Maintain constant awareness and adherence to all aspects of internal controls.
• Generate Informational Request Letters (IRLs) and emails to Passport applicants regarding delinquent passport fees.

Qualifications

• High school diploma or GED.
• One (1) year of experience utilizing a variety of office software, specifically: MS Word, MS Excel, and MS Outlook.
• Two (2) years of experience in a money-handling environment working with all aspects of cash registry.
• Must be bonded.
• Excellent attention to detail.
• Good data entry skills.
• Demonstrated ability to prioritize and organize simultaneous workflow duties.
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures.
• U.S. citizenship and ability to obtain a Secret clearance.

Pay

Hourly Rate: $21.05/hour

Benefits

• Eligibility to participate in an attractive Share Purchase Plan (SPP) with dollar-for-dollar matching contributions, up to a maximum, for the job category.
• 401(k) Plan and Profit Participation for eligible members.
• Additional benefits determined by the Service Contract Act, including Paid Time Off (PTO), Paid Federal Holidays, and Health & Welfare Benefits.