Jobs · Customer Service · Washington

Cashier III - Full Time

Goodwill Industries of the Inland Northwest · East Wenatchee, WA · 1 mo ago
Customer Service$18.13/hrFull-time

Essential Duties and Responsibilities

  • Provide outstanding customer service.
  • Demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Aid customers and donors in a timely and courteous manner.
  • Ensure the quality and quantity of work performed by employees according to standards.
  • Keep the facility and surrounding premises neat, clean, orderly, and free of safety hazards.
  • Understand and follow safety procedures.
  • Train and evaluate employees in a thorough, organized, and timely manner.
  • Maintain all store records.
  • Operate the store in the absence of Facility Management, including directing activities, ensuring accurate transaction reporting, and appropriate processing of donated goods.
  • Interact with customers to ensure excellent customer service.
  • Maintain quality control standards that meet Goodwill Industries of the Inland Northwest's high standards.
  • Maintain production areas for ease of operations.
  • Comply with Goodwill's employment practices and EEO guidelines and policies.
  • Conduct individual and group training sessions.
  • Maintain open communication at all levels within the facility.
  • Take corrective action to ensure acceptable employee performance according to policy.
  • Comply with cash handling and security policies.
  • Maximize financial performance; identify deviations from desired results.
  • Develop and implement corrective action plans as needed.
  • Collaborate with Workforce and Family Services to provide participant services.
  • Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest, ensuring the safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality.
  • Comply with all health, safety, and fire standards and local, state, and federal regulations (WISHA & OSHA).

Requirements

  • Valid driver license with personal auto insurance.
  • Pass background and driver record check.

Employment Benefits

Employment benefits can be found on our website: Employment Benefits.

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