Jobs · Customer Service · Idaho

Cashier III

Customer Service$17.31/hrFull-time

Summary

Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Must have valid driver license with personal auto insurance as well as pass background and driver record check and be available to work nights, weekends, and holidays.

Essential Duties and Responsibilities

  • Provide outstanding customer service.
  • Adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Aid customers and donors in a timely and courteous manner.
  • Ensure the quality and quantity of work performed by employees according to standards.
  • Keep the facility and surrounding premises neat, clean, orderly, and free of safety hazards.
  • Understand and follow safety procedures.
  • Train and evaluate employees in a thorough, organized, and timely manner.
  • Maintain all store records.
  • Manage facility operations in the absence of Facility Management, including directing activities of facility personnel, ensuring accurate transaction reporting, and processing donated goods appropriately.
  • Interact with customers and ensure excellent customer service.
  • Maintain quality control standards that meet Goodwill Industries of the Inland Northwest's high standards of operations.
  • Maintain production areas to ensure ease of operations.
  • Comply with Goodwill's employment practices and EEO guidelines and policies.
  • Conduct individual and group training sessions.
  • Maintain open communication at all levels within the facility.
  • Take corrective action to ensure acceptable employee performance according to policy.
  • Comply with cash handling and security policies.
  • Maximize financial performance; identify deviations from desired results and develop corrective action plans as needed.
  • Work collaboratively with Workforce and Family Services to provide participant services.
  • Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest, ensuring safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality.
  • Violate confidentiality is cause for immediate dismissal.
  • Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).

Employment Benefits

Visit the benefits page for more details.

Qualifications

  • High School diploma or general education degree (GED).
  • One to three months related experience and/or training.
  • Retail experience required.
  • Demonstrated knowledge of merchandise, cash register operation, and change-making skills.
  • Able to communicate effectively using tact and courtesy.
  • Able to demonstrate an outgoing, pleasant personality and appropriate grooming and hygiene.

Pay

\$17.31 per hour

Schedule

Nights, weekends, and holidays.

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