Cashier - Geno's Steaks & Bar Baltimore

Cashier Responsibilities

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift;
• Complete all opening/closing paperwork;
• Document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.

Cashier Qualifications

• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

Physical Requirements

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards).
• Speaking over and operating phones.
• Utilizing credit card machine.
• Standing, bending, stooping, and kneeling.
• Safely/efficiently moving about the entire facility.

Communication Skills

• Significant amount of time when interacting with others.
• Demonstrated ability to interact with guests, employees and third parties.

Reading and Writing Abilities

• Frequently utilized, often when recording and reviewing guest checks and POS reports.

Mathematical Skills

• Frequent use when exchanging cash.
• Must be able to keep accurate account of cash bank.

Work Schedule

• May be required to work nights, weekends, and/or holidays.