Cashier Full Time

About the role

Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department.

Team members carry out job functions and responsibilities as assigned, support the application of club policies, procedures and compliance, and strive for flawless execution with accountability. Acts with honesty and integrity, leads with the member in mind to address all concerns and escalate as appropriate, ensures a safe and positive environment for members and each other, embraces inclusion and diversity through collaboration and respect, works as a team to achieve goals, moves with speed and agility, innovates and adapts, and maintains a friendly and positive attitude.

Members receive service excellence through all points of contact with resolution and de-escalation of every concern, a safe and positive environment and experience, and daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA). Club standards require a Grand Opening look daily with all items stocked, promotional plans executed, visible accurate signage, and clean and organized inside and out. Team members know the business by understanding how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and positive business impact.

Responsibilities

• Exhibits clear understanding of all BJ’s Membership options, including the importance of renewals and upgrading to BJ’s Loyalty programs
• Offers all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption
• Provides a high level of customer service to Members
• Checks Members out in a timely and efficient manner
• Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members
• Fills shopping carts when necessary and assists at self-checkout stations
• Collects payments via cash, check, or other charge payments from members
• Issues receipts or change due to Members
• Stays up to date on all merchandise promotions, advertisements, and product information
• Discounts purchases by scanning and redeeming coupons
• Maintains the cleanliness of the frontline area and assists in general club housekeeping when necessary
• Returns re-sellable merchandise to the sales floor area
• Manages self-checkout and scan and pan lanes, assists Members with operations and technical difficulties
• Required to meet cashier productivity expectations
• Maintains all club policies and procedures
• Performs other duties as assigned, including working in other departments as needed
• Regular, predictable, full attendance is an essential function of this job

Qualifications

• Basic math skills preferred
• Prior cashier or sales experience preferred

Environmental Job Conditions

• Most of the time is spent moving about frequently on hard surfaces
• May need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping
• Frequently requires lifting objects up to 30 pounds
• May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises
• Occasional exposure to cleaning agents

Benefits

• Weekly Pay: Get paid every week
• Free BJ’s Memberships: Complimentary The Club Card Membership plus a free Supplemental Membership for someone in your household
• Generous Paid Time Off: Vacation, personal, sick days, holidays, bereavement, and jury duty leave
• Flexible and Affordable Health Benefits: Choice of three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options
• 401(k) Retirement Savings Plan: Company match available to team members 18 and older
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions to purchase shares of BJ’s common stock at a 15% discount

Eligibility requirements vary by position.

Pay

The pay range for this position is starting from $16.00. Actual salaries vary depending on factors including but not limited to location, education, experience, and qualifications.