Cashier - Dover Mall

Primary Responsibilities

• Greets and assists customers while providing excellent customer service.
• Demonstrates WORTH behaviors consistently.
• Partners where needed for additional support.
• Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards and gift card programs.
• Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Completes checkout processes including returns and re-ticketing.
• Aids in the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
• Proactively calls for assistance when additional help is needed in checkout.
• Utilizes Point of Sale on Mobile Warrior device to support line management.
• Assists with Omnichannel efforts as needed.
• Assists with recovery, put backs and fitting room maintenance as needed.
• Participates in annual inventory processes.

Performance Standards

• Supports company shrink and safety initiatives.
• Maintains performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

• Solve problems and make smart decisions that drive sales, profit or customer service.
• Execute your work efficiently and effectively.
• Inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships.
• Take accountability for your actions and outcomes.
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Benefits

• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• All associates are eligible for an associate discount on JCPenney merchandise.
• Eligible for an associate discount on JCPenney merchandise.
• Additional compensation for working on designated holidays.

Pay Range

USD $15.00/Hr -USD $18.75/Hr.