Cashier/Dispatcher

About the role

The role involves assisting patrons, issuing tickets, collecting payments, and performing various administrative tasks. It also includes driving shuttle services and coordinating with operators and supervisors.

Responsibilities

• Direct patrons where to park and assist when spaces are full.
• Verify necessary supplies at the start of each shift.
• Issue tickets to customers, recording the required information on each ticket.
• Collect payment credit card or validation always securing cash according to the company’s standard operating procedures.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide a receipt for all fee transactions.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Requirements

• Must have a valid driver’s license.
• 2+ years of related experience with cash handling.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.

Qualifications

High School degree preferred.

Skills

Customer service, cash handling, administrative tasks, driving, communication, multitasking, problem-solving, teamwork, and customer resolution skills.

Benefits

• Free Parking!
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP).
• Paid vacation and an extra day-off on your birthday.
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• Seven (7) paid holidays even though the nature of our business requires that our locations stay open.
• Propark is an Equal Opportunity Employer (EOE).

Pay

$19.29 per hour

Schedule

Varies