Jobs · Customer Service · Texas

Cashier - Dallas, TX

Parking Management Company · Dallas, TX · 5 mo ago
Customer ServiceFull-time

Position Summary

The Cashier serves as the first and last point of contact for guests, providing friendly service, accurate payment processing, and reliable support in a fast-paced environment. This role is ideal for dependable individuals who enjoy customer interaction and working both outdoors and in booth settings.

Duties And Responsibilities

  • Deliver friendly, professional service while assisting guests and resolving concerns promptly and respectfully to ensure a positive overall experience.

  • Accurately process all forms of payment, maintain a balanced cash drawer, and follow PMC’s cash handling procedures. Ensure all transactions are recorded correctly and report any discrepancies promptly.

  • Keep the cashier booth or station clean, organized, and well-stocked (change, receipts, signage).

  • Ensure a safe and secure environment by following all safety protocols, staying alert, and reporting suspicious activity. Secure cash, equipment, and personal belongings to protect company assets and maintain operational integrity.

  • Work closely with valet staff and leadership to support smooth operations. Be prepared to assist during busy periods and contribute to a team-focused culture built on communication, accountability, and mutual respect.

  • Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.

Competency/Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

  • Certificates and Licenses: A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Physical Demands and Work Environment

  • This role requires the ability to stand, walk, and lift up to 25 lbs. for extended periods, often outdoors in varying weather conditions.

  • Team members must maintain a professional appearance and be flexible with scheduling, including nights, weekends, and holidays.

  • Work takes place in both indoor and outdoor settings, often around moving vehicles and in potentially noisy environments, with regular interaction with guests, team members, and technology.

Technical Skills

  • Demonstrate basic proficiency with POS systems, mobile payment devices, and validation tools. Accurately process transactions, make changes, and reconcile cash drawers with attention to detail and confidence handling various payment methods.

Hospitality, Customer Service and Communication

  • Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Additional Compensation And Benefits

  • Health Benefits – Medical, vision and dental insurance – Upon eligibility

  • 401K – Upon eligibility

  • Supplemental Insurance – Life insurance and critical illness

  • Bonus opportunities

  • Internal leadership development program

  • Paid time off

  • Paid training

  • Tuition assistance through Bellevue University – Up to $5,250 per year

  • Nationwide discounts through Perks at Work

  • Military friendly employer

Employee Leave

  • PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

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