Cashier/Customer Service - The Institute for Advanced Learning and Research

About the role

Do you love greeting people with a smile and keeping things running smoothly? The Institute for Advanced Learning and Research is looking for a friendly, dependable Cashier / Customer Service Associate to be the welcoming face of our Food & Beverage operations. From daily service to special events, you’ll help create a positive experience for every guest who walks through our doors. At IALR, our Food & Beverage team supports education, innovation, and community events. You’ll work in a professional, welcoming environment where service matters and teamwork is valued.

Responsibilities

• Greeting guests warmly and providing friendly, professional customer service
• Operating the POS system accurately for food and beverage transactions
• Answering guest questions about menus, pricing, and daily offerings
• Handling cash, credit, and electronic payments responsibly
• Maintaining a clean, organized, and stocked service area
• Assisting with food and beverage setup, restocking, and light prep as needed
• Supporting special events, meetings, and banquets
• Communicating guest feedback and concerns to leadership
• Following all food safety, sanitation, and cash-handling procedures
• Working collaboratively with kitchen and service team members
• Completing other duties as assigned to support F&B operations

Requirements

• Must be 18 years or older
• Previous cashier, customer service, or hospitality experience preferred
• Friendly, professional, and service-oriented attitude
• Strong communication and interpersonal skills
• Reliable, punctual, and detail-oriented
• Comfortable working in a fast-paced, team-focused environment
• Reliable transportation required
• High school diploma or GED preferred

Skills

• Customer Focus: Creates positive experiences and handles concerns with care
• Communication: Listens actively and communicates clearly
• Dependability: Shows up prepared and follows through
• Adaptability: Handles changing priorities and busy service periods
• Teamwork: Supports teammates and contributes to a positive workplace

Pay

$15.00 per hour. Depending on experience.