Cashier/Customer Service/Sales Associate

Customer Service Responsibilities

• Greet customers entering establishments
• Utilize a cash register to perform sales transactions
• Aid customers with their shopping needs and questions
• Maintain a clean and organized sales floor
• Answer incoming calls and assist callers with their needs and transfer them to the correct department
• Resolve customer complaints, guide them and provide relevant information
• Put out products from wholesalers
• Remove expired merchandise
• Answer telephones and direct the caller to the appropriate associate
• Tactfully and pleasantly communicate with callers
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
• Guide customers with timely and relevant information

Qualifications

• Must be at least 16 years of age or older
• Excellent customer service skills
• Phone etiquette skills
• Computer and office equipment skills
• Friendly and patient
• Cheerful and polite at all times
• Excellent verbal communication
• Customer satisfaction-oriented
• Strong communications skills in English
• Cash handling
• Credit transfers
• Retails sales experience
• Inventory
• Merchandising

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance