Cashier- Bryn Mawr

Overview

The Cashier is responsible for providing accurate, efficient, and friendly service while managing all point-of-sale transactions at The Buttery. This person has strong knowledge of our food and beverage menu, especially made-to-order items, and confidently guides guests through the ordering process. They ensure orders are entered correctly, payments are processed accurately, and communication between the front-of-house and kitchen remains clear and timely.

Responsibilities

• Provide exceptional service by warmly greeting guests, accurately taking made-to-order food and beverage requests, and entering orders into the POS system with precision.
• Handle all cash, credit card, and digital transactions responsibly, ensuring accurate cash drawer management, correct change distribution, and balanced registers at the beginning and end of each shift.
• Maintain clear and consistent communication with kitchen and bar teams to ensure order accuracy, proper modifications, and timely service.
• Demonstrate strong food knowledge by confidently answering questions about ingredients, preparation methods, and menu options, and by making thoughtful recommendations.
• Maintain a clean, organized, and efficient front counter area, ensuring menus, receipt paper, and supplies are fully stocked and the space remains welcoming and orderly.
• Monitor guest flow and wait times, helping to keep lines moving efficiently while maintaining a calm and hospitable presence.
• Uphold service standards by collaborating with leadership to address guest concerns, reinforce quality expectations, and contribute to a respectful, team-oriented culture.

Qualifications

• 1+ year of experience in high-volume coffee or a customer-facing role in food, beverage, or retail is preferred.
• Strong time management, organization, and communication skills, with the ability to stay focused and efficient in a fast-paced environment.
• Genuine passion for hospitality, with a love for great food and drink and a commitment to delivering exceptional service.
• Team-oriented and self-motivated, with a positive attitude, eagerness to learn, and willingness to support and uplift others.

About Us

We believe in more than just serving exceptional food and drink- we believe in fostering a community where great people, comfort, and quality converge. The Buttery is many things: a great local eatery, the village bakery & patisserie, an exceptional specialty coffee shop, all wrapped in a unique retail environment. We are a communal gathering place that fosters care and warmth through great hospitality in our customers' lives. But most importantly, we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.