Cashier/Bagger

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service, operating 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio. We are an associate-first company that emphasizes quality of life through competitive compensation, professional development, paid time off, and balanced work schedules.

Heinen’s Diamond Difference Standards

As an associate, you will learn, implement, and master key components integral to the Heinen’s Brand:

• Professional Appearance – Present yourself, your team, your products, and your department in support of our Brand.
• Acknowledge – Greet customers with a smile and eye contact.
• Evaluate – Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Reinforce positive behaviors by thanking team members for a job well done.
• Engage – Interact with customers when appropriate.

Responsibilities

• Operate scanners, scales, cash registers, and other electronics.
• Accept payments, ensuring all prices and quantities are accurate.
• Follow all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol.
• Adhere to company standards for proper packing.
• Acquire and share knowledge of the store.
• Prioritize daily work based on varying business needs.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Sense of urgency and ability to work independently to achieve daily tasks.
• Compliance with all company policies and standards.
• Ability to work with minimal supervision.
• Production-driven with the ability to work continuously on repetitive tasks while standing.
• Frequent lifting and/or moving up to 50 lbs.
• Ability to work in various weather conditions.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Willingness to work a non-traditional five-day work schedule, including Saturday, Sunday, and evenings.
• Full availability Sunday–Saturday.

Benefits (Illinois)

• Retirement Plan – Company-sponsored 401k plan for eligible full-time and part-time associates with a 5% company match.
• Healthcare Benefits
  • Medical and Pharmacy coverage for full-time associates.
  • Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
  • Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off – Includes paid sick time.
• Insurance – Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance
  • Flexible schedules.
  • Biweekly scheduling for better work predictability.
  • Closed on 7 major holidays.
• Growth and Development
  • Daily professional development and growth opportunities, including leadership development for all associates.
• Wellbeing
  • Company-provided associate assistance program.
  • Family, Parental, and Personal Leave options.
• Discounts – 20% discount on Heinen’s products.