Cashier Attendant - F&B

Responsibilities

• Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions.
• Work effectively and courteously with fellow employees.
• Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
• Ensure all food and beverage products are rotated and served in a quick and neat fashion.
• Present featured food offerings to patrons and answer questions about food items, making recommendations upon request.
• Clean the tables, floor, counter, and machines in the snack bar concessions area.
• Keep an accurate count of all money and comps received from customers.
• Monitor quantities of all supplies and notify the kitchen management when quantities are low.
• Stock food and beverage items for snack bar concessions.

Qualifications

• Understand and adhere to all cash and comp handling procedures and policies.
• Perform all duties of Cashier Attendant through a support and relief capacity.
• Keep work area in a clean and orderly manner.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory.