Cashier
Propark Mobility · New Hyde Park, NY · 1 mo ago
Customer Service$17.5/hrFull-time
About the role
This position involves assisting patrons, processing payments, and maintaining a clean and organized workspace. It includes providing exceptional customer service and performing various administrative tasks.
Responsibilities
- Direct patrons where to park and assist when spaces are full.
- Verify the “bank” of cash provided for change and necessary supplies at the start of each shift.
- Issue tickets to customers, recording the required information on each ticket.
- Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures.
- Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
- Provide the correct change for cash transactions and issue a receipt for all fee transactions.
- Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
- Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
- Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
- May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
- Other special projects as assigned by location management.
Requirements
- You are at least 18 years old.
- A high school degree preferred.
- One year of related experience with cash handling.
- Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
- Ability to safely drive a standard or automatic transmission vehicle.
- Ability to work in a fast-paced environment.
- Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
- Ability to provide customer resolution in a professional and friendly manner.
Qualifications
- Must have cash handling experience.
- Must have customer service experience.
Skills
- Customer service skills.
- Cash handling experience.
- Fast-paced environment adaptability.
- Effective communication skills.
- Ability to work independently and as part of a team.
Benefits
- Free Parking.
- Flexible scheduling.
- Paid Holidays and Wellness.
- Free and confidential employee assistance program (EAP).
- Paid vacation.
- Extra day-off on your birthday.
- Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
- Seven (7) paid holidays even though the nature of our business requires that our locations stay open.
- The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday).
Pay & Schedule
- Pay Rate: $17.50 per hour.
- Job Type: Full-time.
- Shift & Schedule: 500 am-130 pm.
Benefits
- Free Parking while working at your assigned Propark location(s).
- Propark is an Equal Opportunity Employer (EOE).
- Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.