Cashier
Kroger · Dearborn, MI · 2 mo ago
Customer ServicePart-time
Responsibilities
- Be visible and actively greet, engage and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and adhere to the company's limits on cash shortages and/or overages.
- Work honestly and effectively to control loss.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Create an environment that enables customers to feel welcome, important and appreciated.
- Adhere to all local, state and federal laws, and company guidelines.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict in a reasonable, non-confrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Previous experience as a Bagger or Courtesy Clerk is desired.
About the role
We are a leading grocer with nearly 2,800 stores across 35 states. We strive to bring diverse teams together with a passion for food and people, creating amazing experiences for our customers, communities, and each other. We offer comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, and industry-leading training programs.