Jobs · Customer Service · Illinois

Cashier

Kroger · Westchester, IL · 14 mo ago
Customer ServicePart-time

About the role

Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

Responsibilities

  • Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Report pricing discrepancies to the Scan Coordinator.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Work cooperatively in high paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

  • Customer service experience.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).

Skills

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more.

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Paid time off, including holiday and sick pay based on eligibility and length of service.
  • Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Tuition reimbursement up to $21,000 in your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Pay

Compensation is commensurate with experience.

Schedule

Full-time and part-time schedules available.

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