Cashier
Kroger · Marietta, OH · 3 wk ago
Customer ServicePart-time
Responsibilities
- Be visible and actively greet, engage and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)